The Federal Airports Authority of Nigeria, FAAN, said it has set up a task force tasked with apprehending and prosecuting erring workers and touts at airports.
FAAN Managing Director, Mrs Olubunmi Kuku, stated this in an interview with journalists in her office, in Lagos on Saturday.
Kuku said the development is brought about by the extortion and illicit activities of some touts in the habit of loitering around Nigerian airports in collusion with unprofessional airport workers.
This unwholesome practice of harassing and extorting unsuspecting passengers at airports, she said, would have no place again declaring a crackdown on perpetrators.
“The task force has been mandated to enforce discipline among airport staff and maintain a culture of professionalism at all levels.
“In addition, dedicated phone lines and QR codes will be set up to provide passengers with a means of providing feedback on their airport experience.
“All airport personnel must prominently display their on-duty cards and name tags for easy identification and accountability,” the FAAN boss said.
